Privacy Policy
Effective Date: 28/10/2025
Last Updated: 30/10/2025
1. Introduction
Smart Build Consultancy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us, visit our website, or use our services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
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2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
When you contact us, request a quote, or engage our consultancy services, we may collect:
• Full name
• Email address
• Phone number
• Company name and role
• Project details or inquiries
2.2 Technical and Usage Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited and duration
• Cookies and tracking technologies
2.3 Payment Information
If applicable, we may collect limited billing details necessary to process payments. All payment data is securely handled by our third-party payment processors and not stored directly by us.
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3. How We Use Your Information
We use the information we collect to:
• Provide and manage our consultancy services
• Respond to your inquiries and requests
• Improve our website, services, and customer experience
• Send administrative communications and updates
• Comply with legal and regulatory obligations
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4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
• Consent: When you voluntarily provide information or opt in to communications
• Contractual necessity: To fulfill our obligations under a service agreement
• Legal obligation: To comply with applicable laws
• Legitimate interests: To enhance our operations and maintain business relationships
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5. Data Sharing and Disclosure
We do not sell your personal information. However, we may share information with:
• Service providers and partners who assist in delivering our services (e.g., IT, marketing, or payment processing)
• Legal authorities when required by law or to protect our rights and safety
• Business transfers in the event of a merger, acquisition, or restructuring
All third parties are required to maintain the confidentiality and security of your information.
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6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
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7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
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8. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access and obtain a copy of your data
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to or restrict processing
• Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at:
📧 Info.Smartbuildconsultancy@gmail.con
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9. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
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10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.
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11. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when the latest changes were made. Continued use of our services constitutes acceptance of the updated policy.
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12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Smart Build Consultancy
📍 16 Lamplight Way DE11 9HA
📧info.Smartbuildconsultancy@gmail.com
📞 07951473599
🛜www.smartbuildconsultancy.co.uk